Customer Service Sales Representative

Job Description

About the job:Job SummaryWe are seeking a customer-focused and result-oriented Sales Associate to drive sales, deliver exceptional customer service, and ensure a positive shopping experience. The ideal candidate will assist customers in selecting products, maintain store standards, and contribute to achieving sales targets.Key ResponsibilitiesGreet and assist customers in a friendly and professional manner.Understand customer requirements and recommend suitable products.Achieve individual and store sales targets.Promote ongoing offers, loyalty programs, and new product launches.Handle billing, cash transactions, and POS operations accurately.Maintain product displays and ensure merchandise is properly stocked.Monitor inventory levels and report stock requirements.Resolve customer queries and complaints promptly.Maintain cleanliness and visual merchandising standards in the store.Follow company policies, procedures, and safety guidelines.Support store operations during peak business hours and promotional events.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Sales and negotiation skills.Basic computer and POS system knowledge.Ability to work in a fast-paced retail environment.Problem-solving and conflict-resolution skills.Teamwork and collaboration.Time management and organizational skills.QualificationsMinimum: 102 / PUC / Higher Secondary Education.Graduate preferred.Prior experience in retail sales or customer service is an advantage.ExperienceFresher or 03 years of experience in retail sales, customer service, or related field.Key Performance Indicators (KPIs)Achievement of sales targets.Customer satisfaction scores.Conversion rate of walk-in customers.Upselling and cross-selling performance.Store presentation and compliance standards.Working ConditionsFlexible to work in shifts, weekends, and holidays as per business requirements.Ability to stand for extended periods and assist customers throughout the day.Salary: As per company standards and experience.Employment Type: Full-TimeWho can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:2,40,000 - 3,00,000 /yearExperience:1 year(s)Deadline:2026-08-09 23:59:59 About the job:Job SummaryWe are seeking a customer-focused and result-oriented Sales Associate to drive sales, deliver exceptional customer service, and ensure a positive shopping experience. The ideal candidate will assist customers in selecting products, maintain store standards, and contribute to achieving sales targets.Key ResponsibilitiesGreet and assist customers in a friendly and professional manner.Understand customer requirements and recommend suitable products.Achieve individual and store sales targets.Promote ongoing offers, loyalty programs, and new product launches.Handle billing, cash transactions, and POS operations accurately.Maintain product displays and ensure merchandise is properly stocked.Monitor inventory levels and report stock requirements.Resolve customer queries and complaints promptly.Maintain cleanliness and visual merchandising standards in the store.Follow company policies, procedures, and safety guidelines.Support store operations during peak business hours and promotional events.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Sales and negotiation skills.Basic computer and POS system knowledge.Ability to work in a fast-paced retail environment.Problem-solving and conflict-resolution skills.Teamwork and collaboration.Time management and organizational skills.QualificationsMinimum: 102 / PUC / Higher Secondary Education.Graduate preferred.Prior experience in retail sales or customer service is an advantage.ExperienceFresher or 03 years of experience in retail sales, customer service, or related field.Key Performance Indicators (KPIs)Achievement of sales targets.Customer satisfaction scores.Conversion rate of walk-in customers.Upselling and cross-selling performance.Store presentation and compliance standards.Working ConditionsFlexible to work in shifts, weekends, and holidays as per business requirements.Ability to stand for extended periods and assist customers throughout the day.Salary: As per company standards and experience.Employment Type: Full-TimeWho can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:2,40,000 - 3,00,000 /yearExperience:1 year(s)Deadline:2026-08-09 23:59:59

Keyskills :
Customer serviceSalesRetail salesInterpersonal skillsNegotiation skillsTime managementPOS system knowledgeProblemsolving