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Customer Services Representative for a Leading E-Commerce Company

1.00 to 6.00 Years   Bangalore   20 Feb, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 Lakh/Yr
IndustryInternet / E-Commerce
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Greetings for HGS!Opening for Customer Services Representative for a Leading E-Commerce company.JOB SUMMARY:To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensuring end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means to be the whistle-blower, highlight issues impacting customers both external and internal.Salary Offered:23K CTC per monthWork Mode:Work from OfficeEducation:Any GraduationExperience:Min 1 year in BPO and Customer Service RoleWork Location:ETV, MarathalliLanguages:Very Good Hindi and English(Both Verbal and Written)Contact: hidden_mobile/hidden_mobile/hidden_mobile/hidden_mobile for having interview scheduledProfiles can be shared toPrashanth@hgsbs.com

Keyskills :
callingtelesalestelemarketingbpobpo voicecustomer servicevoice processoutbound salescustomer care

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