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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 3.5 - 4.5 Lakh/Yr |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Reports to Operations HeadLead a team of Customer service & support personnel.Provide excellent pre and post sales support experien ce by following service quality standards set by the management.Have thorough technical knowledge of the product to support the sales team and customers for any clarifications.Treat all incoming support calls with utmost importance and ensure satisfactory closure.Understand the customer s problem clearly and arrive at suggestions and solutions.Communicate how valuable the clients are to the company and treat them accordinglySalary3 Lac 50 Thousand To 4 Lac 50 Thousand P.A.IndustryIT Hardware / Technical Support / Telecom EngineeringWork Experience2 - 3 YearsQualificationB.C.A, B.Tech/B.E, M.C.A,
Keyskills :
salestechnical supportslacustomer relationsdeliverypost salesit hardwaresales supportservice qualitycustomer servicecustomer supportquality standardstelecom engineeringclient relationsetsala