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Customer Success Engineer

1.00 to 10.00 Years   Bangalore   14 Aug, 2026
Jobsplan Dot Com Hiring For Customer Success Engineer
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryAutomation
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Customer Success Engineer Experience: 3 to 6 years Location: Bangalore (remote) Female candidate preferred.
    • Looking for Customer Success Engineer to support customer engagement, lead generation, and industrial sales activities.
    • The role will involve understanding customer requirements, responding to customer queries, generating and following up on sales leads, and maintaining strong relationships with existing and prospective customers.
    Key Responsibilities
    • Generate new leads through calling, email, online research, references, and other business development activities.
    • Handle incoming customer enquiries and understand their technical and commercial requirements.
    • Follow up with prospective customers and convert qualified leads into business opportunities.
    • Coordinate with internal technical and sales teams to provide appropriate solutions to customers and support in preparing quotations, proposals, presentations, and other customer-related documentation.
    • Develop a good understanding of industrial products, applications, and customer requirements.
    • Monitor leads and opportunities through the complete sales cycle and ensure timely follow ups.
    • Build long-term relationships with customers and contribute towards customer retention and business growth.
    • Conduct customer visits as and when required and support overall industrial sales activities.
    Skills & Qualifications
    • B.E. / B. Tech or Diploma in Engineering or relevant technical discipline.
    • Minimum 3 years of experience in inside sales, customer success, technical sales, industrial sales, application support, or business development.
    • Experience in B2B/industrial sales will be preferred.
    • Good communication, interpersonal, and customer-handling skills.
    • Strong follow-up and lead-generation abilities.
    • Ability to understand technical requirements and communicate solutions effectively.
    • Proficiency in MS Office/Excel and basic CRM or sales-tracking tools.
    If the profile interests you kindly share your CV on hidden_email/ hidden_mobile.

Keyskills :
inside salesproblem solvingproblem resolutionindustrial salesb2b salescustomer service

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