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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 50,000 - 4.5 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
We are hiring for followingJob Responsibilities:Customer Success Engineer must have a basic understanding of hardware and software, since they spend a good portion of time answering questions about hardware and software problems. They may work for organizations, vendors, or companies that need support with our product. Customer Success Engineer will work solely in a technical support capacity, manage customer questions directly via telephone, e-mail or chat. Support technicians may also train users in the use of new service and software.Skills Required:Excellent oral and written communicationExcellent interpersonal skillsAnswer questions, and guide customers to get the most out of co.Troubleshoot issues encountered while using the software and provide actionable steps to resolve themProvide support to customers via chat, email and callsTime ManagementAttention to DetailConflict ResolutionIncrease Customer RetentionExperience in building websites in JavaScript, PHP or other popular programming languagesWorked with traditional CMS platforms like Wordpress, Drupal etcUnderstanding of REST, APIs and JSONLocation : VirarSalary : 3-4.5 LPAKindly share your updated cv & refer your friends.Warm Regards;Team AVS9323820779 / 8450964888AVS Manpower Consultancy Pvt Ltd.www.avsconsultancy.co.inwww.avsjobs.comSAVE WATERJ~SAVE ENERGY~~SAVE EARTHSave a tree. Dont print unless its really necessary
Keyskills :
jsonphpapiswordpressrestdrupaljavascriptrogramminglanguagesoralcmsplatformstimemanagementincreasecustomerretentionissueswrittencommunicationexcellenttroubleshoot