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Customer Support

0.00 to 3.00 Years   Bangalore   18 Dec, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Greetings From FUTURE TECHNOLOGIESWe Are Urgent Openings For Customer Support. Title : Voice ProcessLocation Bangalore/BengaluruSalary : 1.0 LPA - 3.0 LPARequired Knowledge :Good communication, confidence & convincing skills.Exp;12th with fresher/experience (or) Any Graduate for Freshers/Experience Languages : English and 2 Regional language(Tamil /Telugu/Kannada) or( English/Hindi)Customer Support Executive Responsibilities: Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.PLEASE KINDLY CONTACT HR:hidden_mobile/hidden_mobile

Keyskills :
customer servicevoice process

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