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Customer Support Agent

0.00 to 1.00 Years   Bangalore   28 Sep, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Answer calls and respond to queries handle customer inquiries telephonically research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information identify and escalate priority issues document all call information according to standard operating procedures complete call logs produce call reports Collect client details during UPSALESSalary1 Lac 50 Thousand To 3 Lac P.A.IndustryITES / BPO / KPO / LPO / Customer Service / OperationsWork ExperienceFresherQualificationOther Bachelor Degree,

Keyskills :
customerservice accounts automation ir portals customerserviceorientation standardoperatingprocedures customersupport customercomplaints serviceorientation bpo kpo ites salary research operations ocialPerceptive

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