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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 3.0 - 4.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International),Customer Service (Domestic) |
| EmploymentType | Full-time |
Customer Support Voice (Telephone Interviews)International & Domestic Voice BPOQualification: AnyExp: 0 -6yrsLocation: BangaloreSalary: 15k to 28k +Incentives5 days working 2 days offShifts: UK/US/DayCabs : Night Shifts 2 ways***Candidates should be able to speak fluently in English***Age Limit: 32 to 35 yrsFew companies have work from home as wellKey Responsibility Customer Service ExecutiveInbound calling for customer service. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.For more details call panchami - 9035018914 Refer Your Friends
Keyskills :
accountsspecial needs trustsoffshoringcustomer complaintstransition managementcopcknowledge process outsourcingprocess excellencecustomer supportcommunicationcustomer serviceprocess migrationconservatorshipsrecordsiextrustgift taxbpowork