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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
2 to 3 yrs as a product support person specifically in a productivity application such as CRM.Should have exp in enterprise productivity apps specifically offered on cloud/ as SAAS.Ability to administer,provision & manage them will be an added plus.Required Candidate profileExcellent written communication skills - specifically corresponding to US clients.Be a point of contact for customers & solve customer queries, complaints & requests via phone, emails, live chats & CRM community tools such as Service Cloud, Zendesk.,
Keyskills :
troubleshootinglanoperatingsystemscomputerhardwarecommunicationskillswrittencommunicationcloudprovisionenterprisecommunicationServiceabilityetwkingproductsuppFieldSuppSupptManagementEnter