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Customer Support Engineer L1 Support Rotational Shifts

2.00 to 4.00 Years   Bangalore   24 Jul, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

2 to 3 yrs as a product support person specifically in a productivity application such as CRM.Should have exp in enterprise productivity apps specifically offered on cloud/ as SAAS.Ability to administer,provision & manage them will be an added plus.Required Candidate profileExcellent written communication skills - specifically corresponding to US clients.Be a point of contact for customers & solve customer queries, complaints & requests via phone, emails, live chats & CRM community tools such as Service Cloud, Zendesk.,

Keyskills :
troubleshootinglanoperatingsystemscomputerhardwarecommunicationskillswrittencommunicationcloudprovisionenterprisecommunicationServiceabilityetwkingproductsuppFieldSuppSupptManagementEnter

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