Customer Support Executive

0.00 to 1.00 Years Bangalore 26 Jul, 2022

AMPS FACILITIES MANAGEMENT SERVICES PRIVATE LIMITED

Job Location	Bangalore
Education	Not Mentioned
Salary	Rs 1.0 - 2.0 Lakh/Yr
Industry	Banking / Financial Services
Functional Area	Customer Service (Domestic)Back Office Operations
EmploymentType	Full-time

Job Description

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.

Plus 2/ Any degree in Any field.
Fresher or experience.
Excellent interpersonal and written and oral communication skills.
Basic Computer skills.
Knowledge of mediation and conflict resolution techniques will be added advantage
Hindi Language will be added advantage

Keyskills :
computer skillscommunication skills

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Customer Support Executive

Job Description

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