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Customer Support Executive

1.00 to 6.00 Years   Bangalore   04 Dec, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Hi,HR SARA @WROOTS We are looking for a Call Center Representative for international and domestic processesthat will be the liaison between company and its current and potential customers.The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviorResponsibilitiesManage large amounts of inbound callsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayRequirementsfluent in EnglishPrevious experience in a customer support roleStrong writing and verbal communication skills along with active listeningCustomer focus and adaptability to different personality types.CONTACT - hidden_mobileEmail - hidden_email

Keyskills :
voice processcustomer relationshipcustomer carecustomer servicecustomer support

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