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Customer Support Executive

1.00 to 3.00 Years   Bangalore   16 Mar, 2024
HAPPY SQUARE OUTSOURCING SERVICES PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryReal Estate
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    URGENT HIRING for Customer Support ExecutiveEmail ID: hidden_email Contact : hidden_mobileSalary range: Upto 4.2lpaLocation: BangaloreRoles and Responsibilities:1) Strong written and verbal communication skills.2) Handle incoming customer inquiries through various channels, such as phone calls, emails, Social Media and Ticketing tools.3) Address and resolve complaints and issues in a timely and efficient manner, ensuring customer satisfaction and retention.4) Ability to test new processes and make quick decisions in a fast-paced environment.5) Identify and escalate complex or unresolved cases to the appropriate department or senior manager.6) Identify opportunities for process improvements and contribute to the development of customer service strategies.Skills Required1. Should be a quick learner and a good listener.2. Excellent written, oral communication and should understand the customer requirements.3. Knowledge of Using Google Sheets and Excels.4. Good Analytics skills.Location: BangaloreInterested candidates can apply along with their resume on the below mentioned email ID or whatsapp numberEmail ID: hidden_email Contact : hidden_mobile

Keyskills :
google sheetsofficeexcelanalytics skillswritten verbal communication skills

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