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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Job Responsibilities Job purpose :The Client Customer Support Executive is the one who is responsible for answering all queries related to our Client s products/services, maintenance of Client s Calendar & creation of neat, accurate spreadsheets for our Client s Marketing Campaigns.Duties and responsibilities :Answering Customer Support:Clearing out & handling all tickets on Ticketing Platform, FreshDesk and our gmail systemSend out call recordings of all of our client related calls to appropriate persons and ensure upload in the appropriate placesMaintenance of Reports:Creating Daily Marketing Campaigns reports on Google Spreadsheets with precision level accuracy by pulling data from various platforms Facebook, Infusionsoft, etcMaintenance of Social Media Channels:Upload Content Education videos of our clients to Client s Facebook & YouTube Organic Channels with appropriate descriptions neatly & accurately dailyUpload Content Education videos of our Client s to the appropriate Facebook Groups & sending it to upload in membership site with co-ordination of Development ExecutivePost appropriate content that s given on client s social mediaProject Management:Interpret video editing instructions from client based on the content & send it over to Video Editor for editingUpdating our list of clients roster, and keeping that spread sheet up to date based on the information receivedSkills :Great Spoken & Written Communication SkillsExperience Handling FreshDesk or similar Ticketing PlatformExperience using Facebook/YouTubeEmail Writing SkillsExcellent Use of ExcelReport Preparation SkillsJoining : Immediate,
Keyskills :
salescustomerservicetroubleshootingsocialmediavideoeditingprojectmanagementmarketingcampaignsustomersuppcustomerrelationsspreadsheetemailwritingreptpreparationwrittencommunicationexecu