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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Real Estate |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
No Broker.com is a Bangalore based real estate search portal that connects flat owners and tenants directly with each other.the company does not charge any brokerage from either party.Candidate Profile:Designation: Customer ChampionsResponsibilities and Duties:- Inbound calling for customer service.- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools- Handle customer complaints, provide appropriate solutions and alternatives within the time.- Limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts.- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.Qualification & Requirements:- Strong customer support / tele calling experience.- Excellent Verbal and Written communication skills.- Good interpersonal skills, numerical and analytic ability.- Decision making skills.- Working knowledge in MS office (Excel, Word).- Ability to work under pressure and strict time guidelines.- Graduates would be preferred.- Language Preference: English & Hindi mandate + Kannada/Tamil or Marathi preferred.- Should be flexible for day shifts: 8:00 AM - 10:00 PM (9 hours of log in).Benefits:15k of minimum incentive3 times Food facilityInsurance & PF & ESICWork Location: Bren Complex, Sarjapur road, KaikondrahalliRadius they hire: 13kmRegardsManisha9179918233prolific1@prolifichr.com
Keyskills :
telecalling english hindi inbound sales ustomercomplaints msoffice interpersonalskills customerrelations inboundcalls inboundprocess customersupport writtencommunication customerservice realestate