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Customer Support Executive-Inbound process

1.00 to 4.00 Years   Bangalore   23 Nov, 2022
Dezire HR Services Hiring For DHS
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care ExecutiveCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    Dear job seekersGreeting from Dezire HR ServicesHiring customer support executive for a E-commerce company in Bommanahalli (Bangalore}Job Role/Responsibilities1. Providing solutions to different problems of customers by taking help of different internal tools2. Answering phone calls and responding to queries3. Having product understanding and helping the customers as well with that.4. Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients5. Coordinating with the internal teams to get the issue resolved6. Candidate should be comfortable with rotational shifts and Week offs7. Knowing our products inside and out so that you can answer questions & manage and resolve customer complaints.Skills & Requirements:1. Candidate should possess excellent oral and written communication skills2. Excellent communication skill (Hindi and English Mandatory)3. Candidate should have 6 months to 3 years of experience in CustomerSupport / Voice Process4. Must have worked in Customer Support Inbound process5. An enthusiastic and energetic individual.6. Quick learnerInterested candidates connect me at hidden_mobilefor scheduling interview.Regardsshahidhidden_emailhidden_mobile

Keyskills :
domestic callingtelecallinginbound voice processcold callingvoice process

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