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Customer Support Representative

0.00 to 3.00 Years   Bangalore   31 Aug, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Designation: Associate/ Senior AssociateExperience: 0 to 4 YearsSalary: 2.0 LPA to 3.2 LPALocation: bangaloreRoles & Responsibilities:- Support through Chat- Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines- Previous sales experience- Ability to build rapport with the customer- Ability to overcome objections and ask for the businessKey Skills:- Preferred candidates with understanding on eCommerce websites- Knowledge of mobile / computing products- Should possess effective written communication skills and comprehension skills- Excellent Typing Speed: (At least 30 wpm)- Excellent interpersonal, intrapersonal skills, team playerEligibility Criteria:- Undergraduate & above (No backlogs & Not pursuing any regular studies)- Minimum 6 months work experience into Customer Service- Immediate joiners are preferred- Willing to work in Night Shifts/ Late Night ShiftsIf interested please reach out toContact Person: Chitra AnilContact Number: hidden_mobileTimings: 11 AM 6 PM

Keyskills :
chat processcustomer service

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