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Customer Support Representative

Fresher   Bangalore   11 Aug, 2025
Wroots Global Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    MEGA WALKIN DRIVES:: WROOTS hiring for DOMESTIC and INTERNATIONAL BPOs.CSR/ tech/ Voice/Sales/Inbound/ Email/Chat RolesQualification -UG/ Graduate freshers and experienceKey Responsibility::Customer Service ExecutiveInbound calling for customer service.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts.Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.OutboundIdentifies business opportunities by identifying prospects.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Outbound calling on data collected through lead generation activities / secondary data sources.Daily follow-ups on older leads and work on new leads.Maintains quality service by establishing and enforcing organization standards.Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organizationFor more details call or WhatsApp your CVs- hidden_mobile- Harsha

Keyskills :
travel servicestroubleshooting

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