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Customer Support Representative

Fresher   Bangalore   20 Sep, 2025
Simply Vyapar Apps Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Role & responsibilitiesAs aCustomer Service Representative, youll be the face of our company, supporting users with queries and guiding them through our software. You will also contribute to our growth by generating leads and supporting basic sales activities. This is a great opportunity for freshers looking to build a career in customer service, support, or sales.Core Responsibilities:Customer Support:
    • Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensuring a positive experience. Log customer concerns and follow up until resolved.
    Lead Generation:
    • Identify and qualify sales opportunities during support interactions, and reach out to potential users to introduce the software.
    Sales Assistance:Explain product features, pricing, and benefits to interested customersPreferred candidate profile
    • Graduate Freshers or candidates with up to 4 year of experience in Customer Support.
    • Strong communication skills in English and Hindi. Proficiency in the local language is a plus
    • Friendly, proactive, and customer-first attitude.
    • Basic computer knowledge and willingness to learn software tools.

Keyskills :
customer carecustomer supportcustomer serviceb.comfresher

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