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Customer Support Specialist

0.00 to 5.00 Years   Bangalore   30 Jun, 2023
Dezire HR Services Hiring For DHS
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Dear Aspirants,Greeting form Dezire Hr Services Job Description for Customer Service.Line of Businesses :Voice ProcessNon Voice ProcessNote :*Interested candidates should be available to join Immediately.Kindly Share Your resume as confirmation, For your walk-in. / Call me at hidden_mobile.Roles and Responsibilities : Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Attract customers by promoting the product and company positively,answering questions and addressing concerns as they arise Recommend possible products to meet the customers needs Refer issues and questions to managers if necessary Prepare product and customer reports by gathering data collected during customer interactions. Handle and gather confidential information.Skills :Some of the key skills for a customer service professional are: Personable and attentive Strong interpersonal skills Strong verbal communicator Familiar with the software used to connect with customers and gather their information Knowledge of applicable products and markets.Eligibility Criteria Must be a graduate. English and Hindi is Mandatory. Salary - Min 20,000 to Max 32,000 In Hand+ Incentives+ Allowance. Minimum 6 months to 1 year of experience in customer service domain. Candidate should be open to relocate to the nearest work hub BangaloreBellandur Must be comfortable with 6 working Days. Must be comfortable with rotational shifts as per business requirement. No night shift for female employees.Documents Required- 1 copy of Resume- One sets of copies of your mark lists [10th/12th/Graduation/Post-Graduation]- One passport size photograph attached to the resume- Aadhar Card.Regards And Thanks,Hr Vijay - 9 hidden_mobile3 3.

Keyskills :
csatcustomer supportcustomer follow-upvoice processcustomer interactionescalation processhindi

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