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Customer Support Specialist

0.00 to 4.00 Years   Bangalore   17 Jun, 2025
Simply Vyapar Apps Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryInternet / E-Commerce
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Roles & Responsibility
    • Attend incoming customer calls and take appropriate action and ensure there are no escalations on the service provided.
    • Should be able to answer calls timely ensuring adherence to the process standards.
    • Follow up customer calls wherever is necessary
    • Attend mandatory training sessions to stay updated on product or company policy changes
    • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
    • Follow established processes and procedures to maintain service quality.
    Desired Skills and Requirements:
    • Exp : 0 to 4 years
    • Any Graduate
    • Having accounting knowledge is a plus.
    Languages : English & HindiOther Mandates: Office-based work and weekly 6 days work.Benefits :
    • Full-time job
    • Incentive
    • Mediclaim benefits (Self Spouse Children Mother & Father)
    • Attendance Incentive
    NOTE : You can bring your friends along if looking for a job.Company Website :https://vyaparapp.in/Address :Simply Vyapar Apps Private Limited, 24th, 150/2 Enzyme Diamond, 7th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102

Keyskills :
customer relationshipcustomer carecustomer servicedomestic calling

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