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Customer Support/Technical Support /IT HELP DESK Salary 10 Lakhs

1.00 to 6.00 Years   Bangalore   29 Aug, 2023
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 7 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskCustomer Service (International)
EmploymentTypeFull-time

Job Description

    • Ensuring low down time for production desktops.
    • Preventive / Corrective maintenance of all the desktops.
    • Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.
    • Responsible for Backups and Restore of critical data according to users request.
    • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
    • Ensuring Encryption in all Laptop users for data security, and EFS backup
    • Managing and updating Windows patches for Desktops and Laptops.
    • UPS Monitoring
    • Providing Mobile devices support (Microsoft Active Sync) for corporate users
    • Managing and Maintaining Projectors for Meeting and Conference purpose.
    • Providing support for Voice communications
    • Deploying, Managing and configuring network Printer.
    • Interacting with Vendors for Hardware & Software Support
    • Ensuring low down time for production desktops.
    • Preventive / Corrective maintenance of all the desktops
    White Horse Manpower Consultancy P Ltd. #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051. Ph: +91 hidden_mobile , hidden_mobile hidden_mobile whitehorsemanpower .in, hidden_email Follow us on twitter, Face Book & Youtube Free Recruitment no charges.

Keyskills :
hardware networkingdesktop support

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