Data Quality - Associate

Job Description

About the EmployerJPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .Global Finance & Business Management ( GF&BM ) India is a combined LOB-aligned (Line of Business-aligned) finance & business support team located in India and is part of JPMorgan s global capability center (GCC). We are part of the Office of the CFO (OCFO) organization within JPMorgan, which has 13000+ people across the globe, majority of whom are tasked with managing the firm s Finance function, responsible for reporting quarterly earnings and complying with regulatory requirements along with managing the firm s capital. GF&BM India was established in September 2002 and currently we have a network of more than 3400+ professionals based out of our Mumbai, Bengaluru and Hyderabad offices who support four main pillars of work - Controllers, Planning & Analysis, Finance Operations and Business Client & Products. The teams in India are aligned to the respective LOBs that they support which include Corporate and Investment Banking (CIB), Commercial Banking (CB), Consumer and Community Banking (CCB), Asset & Wealth Management (AWM) and Corporate/Firmwide functions.We have a strong culture that embodies the principles that guide us in how we do business across the firm. We strive to create a workplace that values and respects individual viewpoints, while at the same time challenging the status quo to make continuous improvements in our processes.JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more successfulThe CAO Chief Data and Analytics Office team is responsible for the overall data strategy and governance across the firms CAO functions, This function supports Global Site Services and Supplier Services, Global Security & Investigations, Global Real Estate, Amenities Services, Global Business & Document Services and CAO Strategic Initiatives. Our team s mission is to help our organization manage our data assets and associated data risks, and find the best solutions to surface insights from our data, in an effort to drive new business insights, enhance analytics, and streamline reporting. In doing so, we look for improvements ranging from establishing quality data repositories to designing cutting edge analytic insights utilizing the latest data visualization and machine learning tools. The CAO Chief Data and Analytics Office Data Quality Team is responsible for providing complete, timely and accurate data required by Corporate Functions and Lines of Business while driving data quality advancement via controls implementation, data health assessments and adherence to the Firmwide Data Risk Policy, Standards and processes. The CAO Data Quality Team is looking for a candidate who will be part of a high performing team of data management professionals to support our expanding book of work related to firmwide and CAO driven data management and governance initiatives. The ideal candidate should be well organized, detail oriented and be able to demonstrate critical thinking skills (e.g. Analytical, Communication, and Creative Problem Solving). The Data Quality Associate will work alongside the CAO Data Quality Lead on a variety of Data Governance, Data Management and Data Analytics related activities. The individual will be expected to play an active contributor role on projects as well as be responsible for managing specific projects. Key Responsibilities
• Partner with senior stakeholders and CAO CDO leadership team to support the delivery of the following data capabilities to support our book of work related to firmwide and CAO driven data risk management initiatives
  • Data Quality Facilitate resolution and oversight of the book of data quality issues and data sourcing gaps; ensure issues are clearly understood for prioritization and resolution and support roll-out of Data Owner strategy
  • Delivery of individual or a portfolio of data quality and analytics projects including, directing activities, monitoring details, setting priorities and managing issues and risks, escalation where appropriate
  • Data Quality Controls Supporting Control Managers, Application Owners and Data Owners to ensure data integrity by identifying and documenting Data Controls and gaps, and overseeing implementation of business and technical data quality controls within CAO stores
  • Data Requirements Drive provisioning of fit-for-purpose data by working with key stakeholders to enhance data consistency through definition of business terms and concepts; maintain alignment between business terms, data classification and data requirements documentation/metadata
• Prepare and deliver key data management communications and analyses supporting CAO leadership committees, councils and forums
• Partner with senior stakeholders and CAO CDO leadership team to support implementation of Firmwide Data Risk Management Policy/Standards, and execution of Firmwide and CAO-driven data management initiatives
• Provide data quality consultations to Corporate Functions in support of data strategy, product planning and data risk management compliance in an agile environment
• Develop and execute processes supporting data quality best practices
• Drive data consistency and data health improvement efforts by partnering with key stakeholders to define business terms/concepts, and maintaining CAO alignment across data classifications, data requirements, and documentation/metadata
Qualifications Knowledge/Experience
• 3+ years of relevant industry knowledge
• Bachelor s Degree (B.A./B.S.) in Computer Science, Engineering, Business or related field or equivalent experience. Advanced technical degree or MBA a plus, but not required
• Worked in a Project Management, Business Analysis, Data Governance, Data Quality or Data Management role in the past preferred
• 3 - 5 years data acumen experience in data governance, process analysis/mapping, process improvement, business analysis, data analysis
• Ability to create and advise on process creation and management with data management focus
• Ability to write technical and risk documents for policies, procedures and implementation plans
• Experience in root cause problem solving (problem statement synthesis, root cause, impact analysis, solution identification and selection, implementation)
• Creation of unique solutions with lens of automation, process and controls
Tools/Methodologies
• Experience in data management tools (Collibra Databook, Atlassian JIRA)
• Agile/Scrum experience and associated tools (Confluence, Jira, Kanban)
• Microsoft desktop productivity tools (Excel, PowerPoint, Visio, Word, SharePoint, Teams)
• Lean/Six Sigma experience preferred
• Experience in business intelligence tools (Qlikview, Tableau) a plus
Interpersonal Skills
• Strong communication skills (both written and verbal). Ability to communicate business and technical concepts to both expert and novice audiences, and to all levels of the organization
• Self-starter and independent worker with organization skills for complex projects
• Ability to influence executives or responsible parties in a working project team
• Drive communications, stakeholder engagement and resolution of complex issues
• Collaborative mindset and team player across diverse functions, locations and businesses
• Ability to adapt to fast paced and changing environment in a highly regulated industry
Shift: EMEA,

Keyskills :
data governancemachine learningrisk managementthinking skillscomputer sciencesmall businessdata managementproduct planning