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Desktop Management Services

6.00 to 8.00 Years   Bangalore   04 Sep, 2023
Pentagon Consultancy Services
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other SoftwareHardware / Telecom Equipment Design
EmploymentTypeFull-time

Job Description

    Job Title : Desktop Management ServicesJob ID : hidden_mobilePosted on : 11-03-2015Designation : Desktop Management ServicesExperience : 6 to 8 yrsLocation : BangaloreSalary : Industry StandardClient Name : MNCEducation : GraduationSkills : Technical Support, SCCM, Solution Architect, ITIL, Mac OSPriority : HOTDescription : Managed Desktop Services:Mandatory skills:- At least 6 to 8 years of experience exclusively in End User computing/ End User Support Services- Solution architecture for desktop management : best clockPre-Sales support /RFP- RFI support for Large Desktop deals particularly on DeskSide Services comprising Asset Management, VIP support, Printer device support, H/W breakfix, Install Move Add changes (IMAC), Patch management, Device Management, FTE Effort calculation, SLA Evaluation, Transition Approach & Cost Estimation will be a critical requirement- Understanding of Print Management Services/ End User Print Device and other peripheral device support is desired.- SME knowledge in the area of Desktop L2/L3 technologies - Windows XP/Windows 7/Windows 8.1- SME knowledge and work experience with Two or more remote connectivity tools like Dameware, PCAnywhere, Bomgar,VNC, logmein, ApTean etc.- Knowledge of Desktop Management tools like SCCM, Altiris, LANDesk etc. is an added advantage- Understanding of Desktop Image Management tools MDT, W AIK 7/ W ADK, SCCM is preferred- Understanding and work experience of ITIL/ITSM to Incident Management, Request Management, Problem Management, Release management, Capacity management is a MUST.Good to Have:- Service Desk Background Desktop Support: OS Issues, Application Issues, Outlook, Internet Explorer, Network Related, VPN Software- MAC Device Management. Knowledge of MAC OS and MAC device support is a Plus.- Citrix VDI/VMare VDI technologiesApply Now,

Keyskills :
end user supportmac osservice deskuser supportcost estimationasset managementpatch managementsupport servicesimage managementprint managementtechnical supportinternet explorer

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