Digital Learning Consultant

Job Description

• The Digital Learning Consultant is responsible for the management and administration of digital learning initiatives and programs from global stakeholders.
• This position collaborates with and coordinates appropriate resources with the L&D COE, HR Solutions regional teams, Technical Training teams and the businesses as needed.
• This role provides consultation on the best way to administer content and programs across Cargill.
• This role is a dotted line to the L&D COE and will directly support the administration of all Global Digital Learning programs and initiatives leveraging various learning technologies (i.e. Degreed, uPerform and Intrepid).
• The role demands expert knowledge on Learning Management Systems and administration.

Learning Curation and Pathway Management

• Provide consultation with Business and Functions on how best to set up new content in Degreed, Intrepid, uPerform and other systems as necessary
• Monitor and manage program enrollment and communicate with delivery team regularly this includes adding and removing learners from a program as needed
• Upload/Remove or Deactivate Digital Learning programs Program maintenance process
• Understand AICC and SCORM eLearning standards and be able to communicate with Design team any issues
• Add new and/or copy programs quarterly per the delivery schedule
• Develop program shells in Intrepid and Degreed to support self-registration and delivery
• Provide quality assurance and review of all programs added to the learning environment
• Manage Non-Technical user administration (i.e. add/delete/modify users (contractors))
• Manage the review process for new contractors and admins being added to Learning technologies
• Assign Learning to employees as needed and consult with others to support self-service
• Manage survey s and assessments and assign to appropriate learning items
• Develop and maintain the structure for time bound learning in systems as needed
• Review, approve and test all new functionality and updates turned on through quarterly releases impacting Learning Content Management and Administration
• Test eLearning content for courses and troubleshoot as needed to fix content provided directly from the Business and Functions

Learning Content Management

• Manage L&D COE global content (templates, training, job aids, process documents, etc)
• Provide feedback and implement system and development tool modifications needed to enable content management
• Support all content management in uPerform or other systems as needed
• Manage end user view and publishing of content in all Learning systems
• Identify any needed new custom fields, labels and drop down menus as needed within content tool templates
• Upload/Remove Digital Learning content Library maintenance process

Learning Governance

• Provide L&D process, training and documentation support for digital learning and content administration
• Support and communicate L&D policies and governance
• Provide input to and follow governance to ensure requirements related to learning processes are met
• Lead global Learning Administrator Community of Practice trains and supports new administrators

, Education, Experience, Skills Required Qualifications

• Bachelor s degree in learning/education/human resources or similar field; or equivalent experience
• 5+ years experience in learning management
• Highly skilled in learning and content management practices.
• Demonstrated ability to anticipate, identify and plan for obstacles or barriers to learning and development solutions.
• Ability to manage multiple priorities, meet deadlines and make decisions that impact business results.
• Ability to transform business/customer information into LMS/CMS knowledge to provide solutions that create value.
• Ability to bring people together to accomplish common goals by sharing information, actively listening, providing candid feedback, resolving conflict and understanding/leveraging different behavioral styles.
• Demonstrated capacity to be detail focused and highly organized.
• Learning management system experience
• Demonstrated strong problem-solving and analytical skills
• Demonstrates initiative and commitment for results
• Ability to communicate and present effectively both verbal and written within multiple levels of the organization.
• Excellent communication and presentation skills, both verbal and written in English
• Ability to work in a team environment.
• Demonstrated intellectual curiosity, desire to learn, discover and seek opportunities for improvement.

Preferred Qualifications

• Experience with complex, global process and technology implementations
• Intrepid, uPerform and Degreed experience

Keyskills :
content managementhr solutions problem solvingdigital learning quality assurancemanagement system technical training