Director Product

Job Description

Product Management at Flipkart Product Management at Flipkart is about Customer Obsession. It is about getting under the skin of your customers, understanding both their stated as well as unstated needs, and solving for them Product management at Flipkart is about understanding and building the future of ecommerce and retail in India: of building a product that will delight our customers and keeps us ahead of the curve. This work shapes the future of supply chain, retail, ecommerce, payments, etc. Product management at Flipkart is about collaboration: About working with all key stakeholders - marketing, operations, and customer teams while always knowing and doing what is best for the customer. Product Managers are at the helm of all crucial information - be it customer insights or business intelligence. They bend and wield this high-profile career position with proven leadership skills to provide market knowledge and consumer understanding to reflect and resolve with that wisdom, analysis and resourcefulness. Product Management at Flipkart is about strategic long term vision and planning. It is about framing what is needed over a multi-year horizon while at the same time executing on the shorter term objective to get there.At Flipkart, high focus on Impact and Ownership allows for freedom to each to experiment and innovate. The pride is when you see the impact of what you have created. The ability to see what your contribution does to the business is a rare experience, add to that the fact that the impact of it is felt by your friends and family in India - the experience is extremely gratifying. Your Part: This role is for the Director of Product for the transact and returns experience on the Flipkart platform (across all channels : app, mobile web and desktop web) It entails complete ownership of the strategy and roadmap for the same / with conversion metric, return rate and NPS as the primary north star objectives The owner of this mandate is responsible to manage all aspects of this experience throughout its lifecycle, including product strategy development, customer insights/needs, and requirements definition It also needs to partner with the other business leaders to define and drive substantial parts of the customer experience for the respective categories. You would also manage a high-performing team, and would need to coach, guide mentor them to build a truly delightful and seamless experienceWhat we need for this role Demonstrated capability of building a seamless and pleasurable consumer focused productPosted On :Product Management at Flipkart Product Management at Flipkart is about Customer Obsession. It is about getting under the skin of your customers, understanding both their stated as well as unstated needs, and solving for them Product management at Flipkart is about understanding and building the future of ecommerce and retail in India: of building a product that will delight our customers and keeps us ahead of the curve. This work shapes the future of supply chain, retail, ecommerce, payments, etc. Product management at Flipkart is about collaboration: About working with all key stakeholders - marketing, operations, and customer teams while always knowing and doing what is best for the customer. Product Managers are at the helm of all crucial information - be it customer insights or business intelligence. They bend and wield this high-profile career position with proven leadership skills to provide market knowledge and consumer understanding to reflect and resolve with that wisdom, analysis and resourcefulness. Product Management at Flipkart is about strategic long term vision and planning. It is about framing what is needed over a multi-year horizon while at the same time executing on the shorter term objective to get there.At Flipkart, high focus on Impact and Ownership allows for freedom to each to experiment and innovate. The pride is when you see the impact of what you have created. The ability to see what your contribution does to the business is a rare experience, add to that the fact that the impact of it is felt by your friends and family in India - the experience is extremely gratifying. ,

Keyskills :
supply chainproduct strategy market knowledgeleadership skills product managementcustomer experience consumer electronicsstrateg