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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
End-2-End(E2E) Solution Support Specialist role requires holistic approach in isolating/resolving faults in VoX/5G/DM solutions running on Bare Metal Servers or Cloud based networks. Being part of a team spread across different time zones, Will have an opportunity to work with Key Nokia customers around the world and be exposed to Unique/Cutting Edge/Challenging customer networks and solutions. The E2E Solution support team has the following scope of work: -Troubleshoot critical complex cases (both standard and emergency types) involving multiple Network Elements: Customer fault analysis and resolution Bring E2E view, when element-based analysis doesn t explain fault Bring relevant teams into cooperation including R&D, CSS Clusters, GDC Streams, 3rd parties - System RCA preparation Involved in Root Cause analysis and provide E2E view for the RCA completeness. Suggestions in terms of System dimensioning, configurations, process etc. - OnSite Support (rare, 10% travel) Provide valuable E2E expertise in key customer meetings Site visits for critical projects- Additional info:Co-ordinate with support team of other BGs in order to make sure NOKIA has a global E2E control of the solution offered to the customer (VoLTE/VoWiFi/vRAN/CloudBand )Be part of on-call rotation Tenacious in front of complex issueShare know how with rest of the team to build the E2E expertiseCollaborate with peers contributing with his area of competence- Technical domain: Strong Expertise in IMS/VoLTE core technology. Good knowledge on cloudband solution(CBIS) and exposure to Docker/Kubernetes concepts. knowledge of Packet Core and IP network would be a plus.,
Keyskills :
application servicesfinancial servicesplsqlsqlsqlroot cause analysisroot causesite visitsonsite supportfault analysisservice providers