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Email/Chat Support (Non Voice)

1.00 to 3.00 Years   Bangalore   01 Aug, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Hiring forNon VoiceEmal & ChatLooking for Grads or Undergrads with minimum of 1 year of technical ICC voice/Non-voice experience. However, if its an non-voice than we need someone with good communication as there is a client round.Position: Email/Chat Support (Non Voice)Qualification : PUC,Diploma,Graduates & BE/BTEC(less 60%)Location:Bannerghatta RoadShifts: Rotational Shifts (Day/Night Logout max 1am)Salary :

  • 20k + 1900 Average Incentives + 2 way cab free of cost & 3500/- for male applicant if they opt to travel by themselves.
Roles & ResponsibilitiesAnon voice processchat support, email support, or someback office work which would be made to ease some official transactions for a company. You will not interact with the customer in some cases as in email support as most of the problems are solved over sending emails to the customer. In chat process you will be in with the live customersBy being a non-voice agent, you can be part of this ever-growing industry. Non-voice is a type of customer service wherein agents do not talk to customers, but rather attend to customer inquiries and complaints through email or chat. It is a rising sector in the BPO industry.Description:Candidate should be flexible with Rotational ShiftsCandidate should be good in ENGLISH Communication Written/OralCandidate should be good in TypingShould have All Necessary education DocumentsPAN & Aadhar Card Required XeroxFor more details call Arshiya 9916222412 Wings Techno SolutionsRefer Your Friends

Keyskills :
bpoechnicalsupportinternationalbpocustomersupportcustomerservicenonvoice

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