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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Key Responsibilities:Troubleshooting L1/L2 tickets and submitting the RCA.Implementing information Security products and submitting the reports.Preparing Scope of Work and Plan of Action documents.Presenting the appropriate solutions at customer meetings.Keeping well informed of general technical developments, company products and services.Maintaining accurate up to date reporting using the company systems and providing ad-hoc manual reporting where required.Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, liaising with other colleagues and sharing unique knowledge with the rest of the company. Maintaining a positive and healthy attitude that contributes directly to the working environment of the sales team and the Company.Perform all other job-related tasks as assigned.Key Requirements:1. Minimum 3 + years relevant experience.2. Mandatory Hands on experience on either one technologies (Endpoint Security, Encryption, Patch deployment, Server protection, DLP, Web Security, Mail Security)3. Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).4. IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDR5. In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.).6. Good working knowledge of Security related products7. Strong knowledge in VPN: Design, Implementation Scenarios, Connectivity troubleshooting and other Algorithms such as DES, 3DES, MD5, SHA, PKI, IPSEC Site to Site & Remote Access VPN8. Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection. Strong knowledge on various attacks like SYN flood, Replay attacks and the mitigation techniques9. Implementation scenarios, configuration and troubleshooting of Firewall related issues.Key Skills:Endpoint Security, Endpoint Encryption, DLP, Patch management and Windows AD.Behavioural criteria/competencies:Listening and patienceEthics, values, integrity and trustFunctional technical skills, business acumen and written communicationTime management and priority setting, activity orientedGood influencing skills, internal relationship and conflict managementAction orientated, drive for success and learning on the flyProblem solvingApproachability and compassionUnderstanding others and organisational agilityCustomer focusTeam playerHigh level of commercial awarenessAbility to work well under pressureGoal and action orientatedEducation- UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Electrical, Electronics/Telecommunication, Diploma - Any SpecializationPG: Any Postgraduate - Any Specialization (Post Graduation Not mandatory),
Keyskills :
drive for successenvironmental impact assessment osi modelremote access ip addressingbusiness acumen patch managementtechnical s