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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Hotel / Restaurant |
| Functional Area | Event ManagementMarketing / Communication |
| EmploymentType | Full-time |
Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.CORE WORK ACTIVITIESAssisting in Managing Meetings and Special Events Operations and BudgetsResearches and analyzes new products, pricing and services of competition.Assists in apprising property of all groups that will impact property operations.Assists in execution of event management strategy that is aligned with the company s business strategy and leads its execution.Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards.Managing ProfitabilityAssists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.Creates opportunities to upsell during event planning.Assists in managing department controllable expenses to achieve or exceed budgeted goals.Ensuring Exceptional Customer ServiceCreates an atmosphere in all event management operations areas that meets or exceeds guest expectations.Sets a positive example for guest relations.Interacts with guests to obtain feedback on product quality and service levels.Responds to and handles guest problems and complaints.Empowers employees to provide excellent customer service.Ensures employees understand expectations and parameters.Strives to improve service performance.Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.,
Keyskills :
businessstrategylanningeventmanagementoperationseventplanningexcellentcustomerservice