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Exchange & Windows Administrator

6.00 to 8.00 Years   Bangalore   22 Apr, 2022
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

    Candidate will be responsible for the troubleshooting of the tickets, monitoring the server infrastructure and handling escalated tickets of medium to high complexity.Deliverables will include ticket ownership, response, resolve and update and handle escalated tickets from various levels.Should have knowledge of ITIL processesShould be flexible to learn new technologies and shifts.Good communication skills and be able to work with several groups on assigned projects both regional and global.SkillsExchange Admin with knowledge in Advanced Administration of Exchange Server 2010 and Lync 2013 with good understanding of Mail-flow/SMTP, Monitoring, Reporting, Integration with different technologies and Exchange Server Migration activitiesWorking Knowledge of Exchange server, Software, service pack installation, troubleshoot various server related issues, troubleshoot NDRs, tracking emails etc.Day-to-day operation of Lync/Exchange environments which includes change, release, performance and availability management.Demonstrated experience troubleshooting complex enterprise level issues and outagesKnowledge of Powershell and scripting to run and understand scripts to modify and add for message tracking and other administrative functionsProven knowledge on O365, Microsoft Exchange and Active DirectoryTroubleshooting and Configuration of O365, Exchange and Active DirectoryExcellent knowledge of Windows Operating Systems, VMWare, Hardware and Networks.Excellent knowledge of processes and tools utilized for system management, problem reporting, change management and support tools.Excellent technical troubleshooting, interpersonal and customer service skills.Administering cloud-based messagingTroubleshooting Mobile interactions with Messaging (Preferred: Good Messaging server)Sound knowledge of Email client like Microsoft Outlook and OWAGood knowledge on Mail Archiving software (Preferred: EMC SourceOne)Backup/Recovery: Working knowledge on Setup and Configuration of native & 3rd party backup management toolsOut Of Hours server reboots & checksVendor Management (hardware and Software vendors HP, Dell, MS, VM, Citrix and others)Experience with Remedy ticketing system.Typical Years of ExperienceTypically requires 6-8 years relevant experience.,

Keyskills :
windows serverwindowstroubleshootingit servicesdata servicesexchange servercustomer servicebusiness processserver migrationvendor managementchange management

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