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Executive/ Sr. Executive Reservation and Ticketing

4.00 to 9.00 Years   Bangalore   31 Jul, 2019
Stic Travels Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryAviation / Airline
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • To control all the reservation functions including ticketing and follow-ups
  • Clearing up of waitlisted passengers
  • Stick to the time limit guidelines
  • Follow up & Reconfirmation of PNR s and inform agents / Passengers accordingly
  • All tickets to be thoroughly checked in respect of fares/codes before being given to the agents/clients
  • Liaison with Travel agents for Reservation & Ticketing
  • Ensure that latest travel industry trends knowledge is acquired
  • Ensure that each customer is well received and serviced with minimum possible waiting time
  • Ensure that the ticketing Stock is properly maintained and in safe custody.
  • Ensure that the excellent relations are maintained with all customers and airline principals
  • Cash and credit transactions are reported to the accounts on a daily basis
  • Arrange prompt and reliable reservations for passengers and ensure accuracy of fare calculations
  • Ensure all reports and returns are forwarded to head office as per the policy
  • To ensure receipts of payment on time
  • Ensure all jobs pertaining to the counter is done on time
  • Ensure no credit is given in the market without the proper authority
  • Checking the coupons and their documentation on daily basis
  • Skills
  • Graduate with a working experience in International Reservation and Air Ticketing with minimum of 4-12 years , preferably from an Airline background or an IATA travel agency.
  • Must be a diligent worker having strong knowledge in GDS and should be well versed with ticketing command.
  • Excellent communication and written skills.
  • Must be proficient in taking reservation calls and handling customers on phone.,

    Keyskills :
    airticketingcomparisonshoppingcredittransactionsgdspnrcashiatacreditpromptcontrolreturnswaitingticketingreservationaustralasiareservationsdocumentationateliaisonkingexperienceinf

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