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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Customer Service (International),Technical Support / Helpdesk |
EmploymentType | Full-time |
1. Help Desk-Logging and keeping records of customer/employee queries & advise on solution as per the SOP 2. Fault Resolution-Test and fix faulty equipment 3. Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA. 4. Applications-L1 support for all application related issues,
Keyskills :
alarmsrecordsVideo over IPVideo AnalyticsBurglar AlarmDigital Video RecorderIP CamerasBiometricsNICETCentral Station MonitoringIntruder DetectionFamily HistoryLocal HistoryFileSurfLegalKeyEDRMSAccutrac