Experience Centre Manager

1.00 to 4.00 Years Bangalore 29 Sep, 2020

Job Location	Bangalore
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	General / Other Software
EmploymentType	Full-time

Job Description

Job Description / Responsibilities

Responsible for the smooth running of Experience Centre (EC) in General
Running and monitoring processes to ensure exemplary overall customer experience
Monitoring the condition of the EC and ensuring that the EC is presentable and well maintained at all times
Running and monitoring processes for Data Collection on footfalls/walk-ins
Running and monitoring processes for EC events and activations
Running and monitoring and preventing any revamp/renovation/installation issues
Ensuring all brand communication is presented to walk-ins and all customer touchpoints are active
Conducting EC tours from time to time
Maintaining brand hygiene at all times
Coordinating shoots and press at EC
Coordinating with in-house teams for internal content requirements and external teams for requisite needs
Ensuring high quality of hospitality is prevalent across the EC

Desired profile of the candidate

1-4 years of work experience in managing one or more home decor/design store
Familiar with the city s retail landscape
Strong communication skills verbal and written
Proactive attitude
Organized and process driven
Action-oriented
Great interpersonal skills
Highly effective coordination skills
Extremely high level of ownership
Managed sample and inventory
Knowledge of excel/google sheets a big plus

Keyskills :
employee referral programsstrong communication skillscustomer experience managementdata collectionbrand communicationcoordination skillscustomer experiencecommunication skillsinterpersonal skillsexcelbrandtoursretailrunninginventoryownershi

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Experience Centre Manager

Job Description

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