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FLOD IC COE Complaint Testing Analyst

1.00 to 4.00 Years   Bangalore   09 Jul, 2020
PayPal Holdings, Inc
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaTesting
EmploymentTypeFull-time

Job Description

Prerequisite Knowledge and Proficiencies:

  • Demonstrated attention to detail and knowledge of multiple functions within the Global Customer Operations organization.
  • Strong analytical, cross-referencing and deductive reasoning skills. Ability to problem-solve, review and analyze data, locate its source, effectively assess risk, identify root cause of issues and identify operational efficiencies. Ability to determine best course of action/make sound recommendations for correction of testing/monitoring findings
  • Demonstrated thorough knowledge of PayPal services and products.
  • Self-motivated. Must be able to work in a fast-paced environment with frequent interruptions and work effectively under the pressure of deadlines.
  • Working knowledge compliance requirements, credit and fraud methodologies or operational risk testing practices.
  • Must display a high level of professionalism, sound judgment, commitment, integrity, teamwork, and customer service.
  • Proven organizational skills.
  • Solid communication skills, both written and verbal, and the ability to communicate with several stakeholders.
  • Ability to establish and maintain harmonious working relationships with co-workers and other business units.
  • Preferable knowledge of internal systems and software (CSA, Norkom, NICE/Nexidia, Kana, Intranet, Admin Tools, Attack).
  • Advanced proficiency in Microsoft Excel with Intermediate skills in other Microsoft Office products (Outlook, Visio, Word, PowerPoint).
Experience:
  • 3+ years relevant experience
  • 2+ Years in risk and compliance testing capacity
  • 1+ years of relevant experience in customer operations
Educational Requirements:
  • BS/BA Degree or educational equivalent
Physical Requirements
  • This position requires sitting, typing and repetitive motions.
,

Keyskills :
root causeinternal auditrisk assessmenttime managementquality reviewsoperational riskinternal controlsupporting othersfinancial servicesprocess managementpaypal integrationcompliance testing

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