hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Fraud Claims and Recovery in a US bank salary 6 to 7 Lks P/A

1.00 to 6.00 Years   Bangalore   07 Apr, 2025
Provizor IT Services Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    For Immediate Interview process Contact Shivhidden_mobileSalary : 6 LPA to 7.5 LPANeed Excellent Communication (Verbal English)Should have Experience working in International Voice processWork From Office Location : BangaloreJob descriptionWe have opportunities for Specialist positions in our Fraud group.Our Fraud, Claims & Disputes group ensures our customers receive the best fraud detection and protection inthe industry. Whether this involves credit card, debit card, and/or deposit accounts, our operational strategiesare aimed at mitigating fraud losses to the Bank and our customers.-Effective verbal and written communication with both external and internal customersDocument customer account activities thoroughly and concisely-Engage in interactive dialogue with customers through active listening-Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools-Fluency in Windows Operating Systems and Microsoft Office toolsprovides a professional and fun environment for employees so they can focus on providing great service to our customers. As part of a diverse and dynamic team, Specialists receive ongoing training and development to enrich their skills and build a career.Customer Claims assists customers with electronic/check fraudulent and merchant dispute transactions on Debit Card, ATM, ACH, Checks, and Online for consumer and business accounts for all lines of business. The team decisions claims for payment or denial according to federally regulated guidelines. Customer Claims receives over 5 million calls and processes over 3 million claims annually with over 1000 associates in sites across the US, Philippines and India.Roles and Responsibilities:-Lead by ExampleImplement/impart Training and Learning for the employees through direct development and by leveraging other training/development opportunities available.Consistently look for innovative ways to improve on productivity, motivation and development of employeesLeverage on the expertise of employees within the group and other teams to improve overall performance.Model the organizations core values, service principles, and philosophies. Walk the Talk.Share and leverage best practices across teams with the function and outside of it.Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions-Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face to face-Must be willing to work in an environment that requires phone-based customer interaction-Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a -Windows-based environment strongly preferred-High School Diploma or equivalent required

Keyskills :
voice processinternational call centercall center operationscustomer supportescalation processus bankfraud analystcall centercsr

APPLY NOW

Fraud Claims and Recovery in a US bank salary 6 to 7 Lks P/A Related Jobs

© 2019 Hireejobs All Rights Reserved