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HealthCare Voice Support

1.00 to 4.00 Years   Bangalore   27 Jun, 2025
Wroots Global Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Voice hiring for AR calling and health insurance International Voice.HealthCare Voice SupportLocation :- BangaloreExp :- 6 to 40 MonthsCTC :- 3 to 4.5 LPAShift :- US shift (Rotational)Pick and drop available, Food available.We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fastpaced environment.What job duties can I expect to perform as a Customer Support Representative Handle inbound and outbound calls related to healthcare services.Service customers seeking support with their monthly healthy benefit package.This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.Customers will seek help with replacement cards, balance checks, and contact information updates.Successful associates can distinguish varying levels of customer complexity & communicate effectively.Ensure compliance with HIPAA and other healthcare regulations.Resolve customer queries efficiently while maintaining professionalism.Maintain records of patient interactions and escalate complex cases when needed.

Keyskills :
healthcare bpohealthcarevoiceinsurance

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