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Hiring Customer Service Executi.

0.00 to 3.00 Years   Bangalore   27 Jun, 2023
Dezire HR Services
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    JOB DESCRIPTIONGET TO KNOWWe only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe.JOB SUMMARYYour mission (should you choose to accept it) is to offer customer support through call to customers who have questions, concerns or confusion around a particular product or service.Youre literally the voice of the brand, and a strong relationship between our clients and their customers starts with you.RESPONSIBILITIESKEY JOB RESPONSIBILITIESTalks to customers over the call to resolve their questions or concernsMaintains and updates customer information as necessaryCalmly attempts to resolve and de-escalate any issuesEscalates calls to supervisor when necessary and appropriateResponds to requests for assistance and/or possible processing of credit card authorizationsTracks call-related information for auditing and reporting purposes.QUALIFICATIONSMinimum Education and Experience:12th and Degree preferred.Double dose vaccinated.Residence should be less than 25kms from the office to get 2 ways free transportation.Phone-related customer service a major plusStrong listening/comprehension skillsAbility to stay composed and objectiveConversational, patient and confident, with a positive attitudeABOUT USWe only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe.Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much thats why were so proud of Making Lives Better.Freshers should have their PAN card.Package:Fresher: 2.6LPA (TH 22k)Experience: 3.0LPA (TH 25k) + Incentive + Night Shift Allowance.For further clarifications contact Hr Vijay @hidden_mobile.Best & Regards,Hr Vijay.

Keyskills :
telecallinginbound

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