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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Customer Service (Domestic)Customer Service (International) |
| EmploymentType | Full-time |
Summary: The position holder will be responsible to achieve monthly collections targets by visiting customer s location and collecting the outstanding payment (EMIs) in assigned geography. In this role , the qualified candidate will be required to be in extensive contact with delinquent customer. He would also determine customer s ability & willingness to pay and convince them to make payment. It would be essential to explain to the customer of the consequences of not paying. Subsequent to this , he will document / report all steps performed and take appropriate action to enforce collection. Job Responsibilities : Achieving Daily / Monthly Field Collections Target Managing collection of outstanding payments Call , visit , and convince customer to repay the EMI If contact is not made on first attempt , multiple home visits are to be made. Work with provided tablet and relevant application to process and log information about the cases Handling customer query and complaints Desired Profile: Minimum 10+2 pass out Own two wheeler with valid driving license Clear communication with good convincing skills Basic Mathematical ability like simple calculations Basic computer knowledge Knowledge of assigned localities Hunger to succeed Money / Career / Incentives Willingness to Learn / Process Oriented Who should join Candidate with relevant experience Candidate who is looking to go an extra mile to grow fast. ,
Keyskills :
basic communication intakes wraparound payments steps collections calculations incentives visit omevisiting clientvisits progressnotes homevisits clientassessment fieldcollections