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Hiring for Client Service Executive Night shift

2.00 to 7.00 Years   Bangalore   22 Jan, 2024
Jobs Territory Hiring For Media company
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 7 Lakh/Yr
IndustryMedia / Dotcom / Entertainment
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Dear Candidate,Greeting of the day!We are urgently hiringforClient Services ExecutiveJob Role Requirements:Roles and Responsibilities:o Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.o Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects. o Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.o Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client.o Ensure Billing and Revenue Tracking is maintained weekly.o Manage client change orders by negotiating deliverable due dates between clientsWorking with Account Coordinators to ensure day to day production is running effectively.o Ensure Account Coordinators maintain a current and accurate understanding of all work-inprogress that has been initiated.o Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required.o Provide feedback/guidance to Account Coordinators to ensure team performs as expected.o Provide regular guidance to teams to ensure daily objectives are being met, both with internal operation teams and client requests. o Proactively identify potential issues/problems with pInterested Candidates can whatsapp their CVs at hidden_mobileor send your CV at hidden_emailRegardsHaseenahidden_email

Keyskills :
client relationshipclient servicingclient reportingclient handling

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