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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 2.0 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic)Customer Service (International) |
EmploymentType | Full-time |
Greetings from ikya,Openings for customer supportcandidates having international voice experience salary goes up to 42k take home-Manage large amounts of incoming calls- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customersSkill Set Required:- Excellent written and verbal communications- 5 day working 2 days off (sat./sun).- day shift- freshers salary upto 25k- Should be able to speak in Hindi and English.- Should be able to make calls to customers to resolve the customer issues.- Graduation is Mandatoryif interested contact :HR SHODHAN @9513200340
Keyskills :
telecalling graduate hindi nternationalbpo internationalcallcenter customerservice internationalsales