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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 50,000 - 2.5 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Hiring for Technical Support Engineer (Fresher) If interested please share your updated cv to below mail id. E- Mail - abhilash_s@trigent.com Location Bangalore Contact 9632389950 Candidate must ready to take up interview in Bangalore. If selected you will be working as a permanent employee for Trigent Software Ltd and deployed to our client location Job Description Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat remote support Technologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group Technologist to capture all incidents in incident tracker tool Assign the cases to relevant assignment group as per process and ensures proper documentation. Incident management and usage of ITSM Excellent communication skills, with neutral accent Excellent written communication skills with email etiquettes Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when required Predominantly Voice Interaction support and also through email, chat remote support Trigent Software Limited is SEI CMM Level 4 and ISO 9001:2008 certified company. It provides an Offshore Software Development company with facilities in the United States and India with global client. Our services include custom software development, offshore software development, SharePoint consulting, java application development, software testing services, SharePoint 2013 migration. For more details please visit our website www.trigent.com . Please fill the below details:- DOB: EXP CTC: PAN Card No: Present Location: Preferred Location: Holding any offers: Fine to Work through Payroll of Trigent Software Ltd : Y/N : ,
Keyskills :
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