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Hiring for Technical Support Semi Voice Process

Fresher   Bangalore   12 Nov, 2025
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!Top MNC Hiring Domestic Technical Support (Voice Process)Position: Technical Support Associate Voice Process Process: Domestic Technical Support Voice Shift: Day Shift Only Location: BangaloreKickstart Your Career with a Leading MNC! A reputed multinational company is looking for Technical Support Associates to join their Domestic Technical Support (Voice Process) team. If you are passionate about technology, problem-solving, and delivering excellent customer service, this is your opportunity to work in a dynamic, professional environment with excellent career growth and learning opportunities.Key Responsibilities:
    • Handle inbound and outbound calls from domestic customers regarding technical issues
    • Diagnose and troubleshoot software, hardware, or connectivity problems
    • Provide step-by-step technical guidance and solutions to customers
    • Record and update customer details and resolutions accurately in the system
    • Achieve performance metrics such as call quality, first call resolution (FCR), and customer satisfaction (CSAT)
    Job Requirements:
    • Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO
    • Excellent communication skills in English and Hindi (regional languages a plus)
    • Basic knowledge of computers, networking, and troubleshooting
    • Comfortable working in rotational day shifts
    • Positive attitude, customer-focused mindset, and willingness to learn
    Contact Us:
    • Priya: 76hidden_mobile4
    • Nihal: 73hidden_mobile9
    • Nithin: 98hidden_mobile5
    Join a workplace that values your skills, encourages growth, and empowers you to make a real impact!

Keyskills :
supportsemi voicecustomertechnical supportdesktop supporttechnicaltechnical voice processhelpdesk supporttechnical support executive

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