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Hiring For Telecollection

1.00 to 5.00 Years   Bangalore   12 Aug, 2022
Jobs Territory
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    • Calling the customers to remind their due date of the instalment.
    • Reminder calls to delinquent customers who failed to make the EMI payment.
    • Explain the consequences to customer of not paying on time.
    • Follow up with the customers till the payment is received.
    • Escalating irregular cases to supervisor and seeking help in closing them.
    • Ensure that all details of the calls & update on collections is updated on the system as per
    the process. Required Skills:Required Skills:
    • 1-5 years of Collections work experience.
    • Ability to prioritize and manage multiple responsibilities.
    • Commitment to excellent customer service.
    • Fintech/Banking experience is a plus.

Keyskills :
collection strategycustomer service

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