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Hiring for Telecollection Executive

1.00 to 5.00 Years   Bangalore   13 Dec, 2022
Jobs Territory Hiring For Jobs Territory
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.5 - 4.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic)Customer Care Executive
EmploymentTypeFull-time

Job Description

    Calling the customers to remind their due date of the instalment. Reminder calls to delinquent customers who failed to make the EMI payment. Explain the consequences to customer of not paying on time. Follow up with the customers till the payment is received. Escalating irregular cases to supervisor and seeking help in closing them. Ensure that all details of the calls & update on collections is updated on the system as per the process.Required Skills:1-5 years of Collections work experience. Ability to prioritize and manage multiple responsibilities. Commitment to excellent customer service. Fintech/Banking experience is a plus.

Keyskills :
debt recoveryrecovery

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