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HR Shared Service for Bangalore BPM

5.00 to 8.00 Years   Bangalore   16 Dec, 2024
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
Job LocationBangalore
EducationNot Mentioned
SalaryRs 5 - 8 Lakh/Yr
IndustryBPO / Call Center
Functional AreaHR
EmploymentTypeFull-time

Job Description

    6-7 years of experience in HR Administration (Employee Data Management/Benefit Admin/ Compensation Admin/ Performance Management activities)Must Have Graduate in any stream Strong written and verbal communication skills Experience in HR Operations Results and deadline driven Proven expertise in customer relationship management; strong consultative skills Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.) Experience in Team handling Good experience in coordinating with customer and vendor for inputs and validation Computer proficiency (MS Office Word, Excel and Outlook) Good to have Excellent customer management negotiation skills Support the HR Admin transaction processing to cover processes like employee data changes, terminations/ retirements, new hires etc. Monitoring teams performance against the agreed SLAs Escalation Management Identify trends and high volume transactions that may indicate org-wide issues and get the team prepared to handle such high volumes at times Train and develop team members Provide constructive feedback to team members to improve their performance Create developmental plans for each team member Create the back-up plan for handling of unforeseen or seasonal volume fluctuations Ensures process compliances, Knowledge Management compliances to meet the client & internal commitments Supports to manager in day-to-day HR operations, contribute to process improvement initiatives

Keyskills :
sapsuccessfactorsserviceworkdayshared

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