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HRSS - Global Contact Centre team - LTI Mindtree Bangalore

0.00 to 2.00 Years   Bangalore   26 Feb, 2025
LTIMindtree Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaCustomer Service (Domestic)HR
EmploymentTypeFull-time

Job Description

    Hello Job seekers,Greetings from LTIMindtree!Came across your profile on Job portal. Tried reaching out to you.In the meanwhile, find attached the job description for your referenceLet me know your availability and contact # to connect with you if you are interested in the above opportunity please upload your resume on https://r.ripplehire.com/s/cpJotI look forward to hearing from you! - Candidates must possess a bachelors degree or higher (BCom / BBA / basic payroll knowledge) - Excellent communication and writing skills are required. - Experience in handling tickets, inbound and outbound calls is essential. - A minimum of six months to one year of relevant experience is necessary: - At least six months in a voice process role, or at least one year in an email or chat handling process. - Candidates must be soft-spoken and patient, capable of answering 80 to 100 calls per day. - Ability to respond to employee queries regarding payroll, HR, and company policies is required. - Willingness to work in 24/7 shifts, including rotational and split week off, is necessary. - The base location will be P2, LTIMindtree, Global village Tech Park, Mysore Rd, RVCE, Bengaluru, Karnataka 560059 -This role requires full-time work from the office; remote working options are not available.

Keyskills :
voice processchat processinbound processcustomer servicebpo

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