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IMS Enterprise Business Solutions Emerging Lead

2.00 to 4.00 Years   Bangalore   04 Jul, 2019
State Street Corporation
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

  • Act as the point at which relevant client queries relating to the Recordkeeping system and client file deliveries are tracked, with proactive management to ensure timely response and resolution. Liaise with colleagues in the South Africa, US, Australia and India SSC offices and divisions globally where required for query resolution
  • Perform daily checks on file deliverables to the clients, investigate discrepancies and ensure daily resolution of identified queries
  • Perform an overview function for the Shared Services functions identifying operational trends, issues and areas for improvement.
  • Work independently to research and resolve problems considering multiple avenues for resolution.
  • Provide support to multiple operational areas relating to Enterprise queries.
  • Handle and resolve issues involving all operational and various IT areas (e.g. Asset servicing, Trade Operations, Client Reporting)
  • Support and provide analysis for Client Change Request items impacting the Enterprise processes and Operating Models
  • Complete system testing for Change Control enhancements
  • Complete any ad-hoc tasks as identified by the line manager
  • Ensure all activities are compliant with corporate standards
  • Maintain clear and effective communications with immediate colleagues and Management
  • Adhere to internal procedures and best practices at all times
Individual Contributor
  • Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
  • Ensure that the highest level of the Code of Conduct is displayed in your behaviour
  • Provide appropriate management information as required to support business unit decision making
  • Support the Risk Excellence culture within the business
  • Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations
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Keyskills :
risktestingresearchservicingmanagementoperationsheckscontrolbusinessanalysisreptingownershipenterprise

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