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Infrastructure Service Management

15.00 to 18.00 Years   Bangalore   22 Feb, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Project Role :Service Management Practitioner
  • Project Role Description : Support the central operations of the Outsourcing Account Delivery team in managing resources, projects, and budgets to meet both the goals of these teams and clients served.
  • Management Level :6
  • Work Experience :15-18 years
  • Must Have Skills : Infrastructure Service Management
  • Good To Have Skills : No Technology Specialization
      • Key Responsibilities : -The ServiceNow Data lead will have excellent communication skills with a thorough understanding of the ServiceNow CMDB in order to provide recommendations on best practices to the client -Other duties will include the following: I-dentifying and developing requirements for improvement of the global configuration management process -Develop and maintain up-to-date technical documentation -Manage CMDB business data on a daily basis, ensure CMDB Data Relationships are accurate and current, a
      • Technical Experience : -Work with business and technology teams to ensure CMDB data and relationships are accurate and up to date -CMDB Discovery project management experience
      • Professional Attributes: - Good verbal and written communication skills to connect with customers at varying levels of the organization - Ability to operate independently and make decisions with little direct supervision - Flexible to work in 24/7 shift Comfort with collaboration, open communication and reaching across
    • Educational Qualification: -Bachelors degree -ITIL V3/V4 Foundation certified
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Keyskills :
project managementcommunication skillsprofessional serviceswritten communicationtechnical documentationconfiguration management

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