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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Management Consulting / Strategy |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Initiations Coordinator - BGRS SummaryDescriptionInitiations Coordinator The Initiations Coordinator will support the effective input and processing of Initiations into Brookfields operating systems for a wide portfolio of relocation clients. The role carries responsibility for helping to ensure that the service team conform to Brookfields agreed initiations standards, meet Client SLAs and also internal KPIs for speed, accuracy, and integrity of the data which is entered into a variety of systems.Responsibilities Ensures the correct interpretation of client initiations data and internal Brookfield documentation (E.G. Program Summary, Client Initiations Information (CII) or Initiations Forms to ensure accuracy in the Initiations Process across a wide variety of different client profiles and initiations types Ensures correct programs, divisions and data are entered into the relevant systems and services initiated for a number of diverse Client profiles Demonstrates a full understanding of the Initiations Process and being able to effectively query, challenge and follow up on missing data and communicate effectively to retrieve or audit data which is missing or incorrect Communicates effectively with both internal teams and externally where required to clearly convey issues, ideas and challenges (example, Program / Division changes, follow up on missing / incomplete data or resolve IT / Systems challenges which affect initiations accuracy or productivity Audits work of self and others as required to ensure that all initiations are entered in an accurate and timely manner Works internationally with members of the team in other regions, ensuring effective delivery of service within the 24/ 7 model and offshored processes (working closely with other team members in the Bangalore / Scottsdale service centres as part of a shared services model Ensures accurate document uploads for the Initiations Process via OnBase Additional projects and data entry as required to support internal stakeholders Qualifications Proficient in Microsoft Office environment University Degree preferred Second Language (An international business language is preferred) 1+ year in an administrative or business process role (ideally for a large size or international organization) 2 + years of experience working for an International Organization (Business Process, BPO, Shared service or other admin role) International living or working experience, and voice contact with International Customers Expatriate management experience or experience working for a relocation or global mobility organization Familiarity with in- house operating systems in a complex capacity Alternatively, you can apply to this job using your profile on one of the following sites:,
Keyskills :
data entrymissing datashared servicesglobal mobilityclient profilesmicrosoft officebusiness processoperating systemsexpatriate managementinternational businessbposlashouseking experience