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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Education / Training |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Experience Level: 1+ yrs (Freshers can also apply)Work Location : Bangalore and DelhiSalary Range : As per Industry normsDeliver extraordinary customer experience by technically advising customers on TR products, services and capabilities to best meet the needs of the CustomerGrow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touch points until they are ready for sales engagementLead qualification and follow up of inbound leads received through various sources (including company web- site, sample system, social media channels, events and other sources)Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactionsOutbound calling to establish new, high- quality opportunities with prospective customers and contactsCommunicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, and others as necessaryLiaise effectively with various internal business partners like Engineering and sales to resolve Customer inquiries and requestsReact positively to changing business conditions by proving to be flexible and adaptable Required Skills Skills and Ability:Fluency in Hindi is mandatoryCustomer service experience (Sales and/ or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communicationDemonstrated consultative experience, ability to influence, resourcefulnessEnergized by a desire to help and connect with people.Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectivelyBachelor Degree required (e.g. Engineering/ Business/ Marketing)Team player, critical thinker, self- motivated and proactive positive attitudeFluent in written and spoken English & Hindi (Spoken) ,
Keyskills :
peopleskills multiple verbalcommunication eventmanagement oodlistener regular supp activities written website